Shipping & Delivery
At LeVan, we are committed to providing you with a seamless shopping experience, including fast and reliable shipping and delivery services. Please review the following information regarding our shipping and delivery policies:
Shipping Destinations:
We currently offer shipping to addresses within Dubai and select international destinations. Please check our website for the list of countries we ship to.
Shipping Methods:
We offer a variety of shipping methods to accommodate your needs, including standard and expedited shipping options. The available shipping methods may vary depending on your location and the items in your order.
Shipping Costs:
Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping costs for your order during the checkout process.
Shipping Times:
The estimated delivery time for your order will depend on the shipping method selected and your location. Standard shipping typically takes more working days for delivery, while expedited shipping may arrive sooner. Please note that delivery times may be affected by factors beyond our control, such as customs delays or inclement weather conditions.
Order Processing:
Once your order has been placed, it will be processed and dispatched as quickly as possible. You will receive a confirmation email with tracking information once your order has been shipped.
International Shipping:
For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs.
Order Tracking:
You can track the status of your order using the tracking information provided in your shipping confirmation email. If you have any questions or concerns about the status of your order, please contact our customer support team for assistance.
Delivery Issues:
In the rare event that your order is lost or damaged during transit, please contact us immediately so that we can assist you in resolving the issue. We may offer a replacement or refund, depending on the circumstances.
If you have any questions or concerns about our shipping and delivery policies, please feel free to contact us. Our customer support team is here to help ensure that your shopping experience with LeVan is a positive one.
Thank you for choosing LeVan for your shopping needs!